‘Restore order now,’ Rights group sounds the alarm on illegal bus stations

The Commuter Rights Association of Zambia (CRAZ) has expressed concern over the growing number of illegal bus stations operating within Lusaka’s Central Business District (CBD).

CRAZ Executive Director, Aaron Kamuti, said the makeshift stations—particularly around the former Stanley Bar, Hungry Lion on Freedom Way, and near the Times of Zambia offices—posed increasing risks to commuters, motorists, and the general public.

Kamuti said the unregulated sites had become hotspots for disorderly conduct, leading to severe traffic congestion, unnecessary delays, and heightened chances of road accidents.

“The disorderly conduct at these points has led to severe traffic congestion, creating unnecessary delays and increasing the risk of road accidents,” he said.

He added that commuters were being forced to board buses under unsafe conditions while motorists struggled to navigate through chaotic, obstructed routes.

Kamuti further noted that the situation had been exacerbated by an influx of street vendors, stray animals, and a growing pile-up of garbage—all of which raise significant public health concerns.

“It is deeply troubling that these illegal activities are taking place in full view of key authorities, including the Lusaka City Council, Zambia Police Traffic Department, and the Road Transport and Safety Agency (RTSA), yet little to no action has been taken,” he said.

He urged authorities to take decisive action to restore order in the CBD by enforcing existing regulations, designating proper bus stations, and ensuring compliance by public transport operators.

“Failure to address this issue will continue to compromise public safety, sanitation, and the overall functioning of the city,” Kamuti warned.

He called for immediate intervention to protect all road users and restore sanity within Lusaka’s CBD.

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