East Africa hit with internet outages caused by two submarine cables


Two submarine internet cables that connect South Africa and Kenya went on the blink on Sunday, severely impacting internet services in nations in East Africa.

The immediate cause of the faults, which are reportedly affecting the Eassy and Seacom cable systems that run along Africa’s east coast, could not be established.

The latest cable problems appeared to be having a severe impact on internet users in Kenya and Tanzania, with social media reports suggesting there was a nearly total internet blackout in some areas.

TECHCENTRAL reported that Rwanda, Uganda and Madagascar also appeared to be impacted.

In Kenya, the outages have impacted users on major networks and internet service providers, including Safaricom and Telkom Kenya, according to social media posts.

Mobile and fixed-broadband users alike had been impacted.

Read more: Death toll in Kenya floods rise to 188 as heavy rains persist

According to Wiocc, an investor in the Eassy cable system, Eassy had experienced a cut between South African and Mozambique.

Ben Roberts, Group Chief Technology and Information Officer at Liquid Intelligent Technologies, posted on X at around 2pm SAST on Sunday that internet services in East Africa had been “severely impaired” by the problems with the two cables.

“All subsea capacity between East Africa and South Africa is down. Eassy cable – fault confirmed. Seacom cable – observing fault that occurred at same time,” he posted.

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