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The Zambia Qualifications Authority (ZAQA) has raised concern over the award of unregistered qualifications, institutions offering qualifications without the required legal mandate, and delays in the submission of learner achievement records.
ZAQA is also concerned with the failure to register qualifications on the National Qualifications Framework, and inconsistencies in qualification nomenclature.
ZAQA Director General Mercy Ngoma raised the concern during a Stakeholder Engagement Meeting held in Ndola on Wednesday, in a speech read on her behalf by the Authority’s Director for Finance, Ronald Chulu.
Ngoma said the challenges affected the efficiency of qualification verification services and ultimately disadvantaged graduates seeking employment, professional registration and further education opportunities.
“Institutions have a critical role to play by ensuring timely submission of learner achievement records, registering qualifications with ZAQA and adhering to approved qualification titles,” she said.
Ngoma reaffirmed ZAQA’s commitment to working closely with stakeholders to improve service delivery and enhance confidence in Zambia’s qualifications system.
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She further reaffirmed ZAQA’s commitment to strengthening the integrity and credibility of Zambia’s qualifications system through enhanced collaboration with higher learning institutions and training providers.
“Stakeholder collaboration was critical in ensuring that qualifications awarded in Zambia remain credible, recognised and internationally comparable,” Ngoma stated.
She said the meeting was aimed at strengthening partnerships with institutions and addressing challenges affecting the implementation of the National Qualifications Framework.
The Stakeholder Engagement Meeting brought together representatives from universities, colleges, training institutions, regulatory bodies and other key partners from across the Copperbelt Province to discuss practical measures for improving compliance with the Zambia Qualifications Authority Act No. 8 of 2024 and strengthening the implementation of the National Qualifications Framework.
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