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Government has imposed an administrative penalty of K80,000 on Lusaka Telecom Solution Company for underpayment of wages, lack of employment policies, and failure to attest employees’ contracts of employment.
Ministry of Labour and Social Security Principal Public Relations Officer, Mwaka Ndawa, said the action followed an integrated inspection conducted at the company, led by Assistant Labour Commissioner for Lusaka Province, Ellen Moyo.
In a statement issued in Lusaka on Wednesday, Ndawa said the inspection was initiated after reports of poor conditions of service at the firm.
She said the violations established included failure to issue payslips, contrary to Section 105 of the Employment Code Act (ECA) No. 3 of 2019, and non-attested employment contracts.
“This is contrary to Section 25 of the ECA, and failure to register as an employer with the Office of the Labour Commissioner, despite having a workforce of over 400 employees,” Ndawa said.
Other breaches included underpayment of wages, contrary to Statutory Instruments No. 49 and 50 of 2023, and lack of employment policies, contrary to Section 95 of the ECA.
Ndawa said that as a remedial measure, the company had been directed to begin issuing payslips effective November month-end 2025 and submit all employment contracts for attestation at the Labour Office.
“Telecom Solution Company has also been directed to register as an employer with the Labour Commissioner, ensure all employment policies are made available to employees, and regularise remuneration for all workers earning below the statutory minimum wage through contract addendums,” she said.
She urged employers to comply with the provisions of the Employment Code Act, warning that non-compliance attracts administrative penalties, possible prosecution, and further enforcement measures depending on the gravity of the offence.
Ndawa added that the Ministry would continue scaling up inspections—both scheduled and impromptu—to safeguard workers’ welfare and uphold labour standards.
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